FH and I actually had the weekend off together. This NEVER happens!! It was sooo nice, until he h...
We always hear honeymoon-hell stories from WBC brides once they have returned. Well, I was determined to have a problem free honeymoon experience that i could brag about once I returned! It seems that that won't be the case considering its still 99 days until the wedding and we are already having issues!!!
FIRST... When BeachDestinations.com sent us our travel documents, they forgot to send us our airline tickets! When we called, we were pretty calm because we assumed that they would be apologetic and just send us the tickets. Well We got half of that right. In addition to saying sorry and sending us our tickets they charged us a $20 FEDEX FEE!!!! We called to dispute the charge and they just talked us around in circles until we just got too frustrated and gave up.
THEN... last night FH gets a call saying that the flights have been changed. Not a big deal, that usually happens when you book 6 mos in advance. Well, FH asked if we were going to be reissued tickets and BeachD's told us no, that we should take our original tickets to the airport the day of, and that US Airways would reissue the tickets then. Well that sounded fishy to me! So I went with my gut and called US Airways.... BeachD's booked me a bogus flight! We were supposed to have a layover in Charlotte and then board a flight to our final destination in Pittsburgh... THERE WAS NO LAYOVER TIME! The woman at US Airways told me that by the time my Charlotte flight was landing, my Pittsburgh plane would already be taking off! So she was very very nice and re-booked me a decent flight. She also told me Beach Destinations is ABSOLUTELY RESPONSIBLE for reissuing us tickets. She even said "don't let them tell you otherwise. If they say they are not going to reissue you tickets then ask for a supervisor... do whatever you have to do"
SO... I called back in full-on bridezilla gear!! the BeachD lady assured me that everything would be taken care of and that they were really sorry I had to go to US Airways and they were just glad we caught the error. They said they would even send us new tickets.
WELL..... this morning we get an e-mail saying we are going to be charged a $20 FEDEX fee!!!! HELLLLLLLLLL NAWWWW!!! Oooo, ladies-- i was furious. i just got off the phone with them because their supervisor was conveniently 'in a meeting' but once he gets back, he's not going to know what hit him. I am so mad about this! They are a travel agency!! Its not the customer's job to catch these errors OR to pay for them! I have a wedding to pay for! I dont want to be our $40 because they made a stupid mistake!!! that could go toward like, 4 more cases of Mason jars! idiots....
Well, in lighter news, today we are officially in the double digits!! only 99 more days! And Punta Cana better be freakin' nice as Heaven for the Hell I've been put through to get there! lol.